Refund policy

Returns

All sales are final. Goldie Sun Accessories does not accept returns, exchanges, or cancellations.

Please review your order carefully before completing your purchase, including personalization details, product selections, shipping information, and digital purchases.

Damages & Incorrect Orders

Please inspect your order upon delivery. If your order arrives damaged or you receive an incorrect item, contact hellogoldiesun@gmail.com within 48 hours of delivery with photos of the issue so we can review your claim.

Personalized Products

Many Goldie Sun Accessories products are personalized or made to order. Because these items are created specifically for your order, they cannot be canceled, returned, exchanged, or refunded once production has begun.

Please carefully review all personalization before placing your order. Goldie Sun Accessories is not responsible for errors submitted during checkout.

Digital Products

Digital products are delivered electronically. No physical item will be shipped.

Once a digital product has been delivered, it is not eligible for cancellation, return, exchange, or refund.

Processing Time

Our current processing time for physical products is approximately one week. Processing time begins once your order is placed and is separate from shipping time.

Contact Us

Questions about your order? Email us at hellogoldiesun@gmail.com.